Individual
$9.99
per month
$99
per year
1 member
Best for solo riders, airport transfers, repeat nights out, and everyday rides.
Insiders just got better
Pay less now.Get treated better.
Save from your first ride. Earn bigger rewards every time you ride—with local perks, priority treatment, and up to 20% off eligible transportation.
5%
Savings from day one
20%
Maximum Diamond savings
365
Rolling qualification days
Insider Rewards value
Simple membership options
Choose how you ride.
Pay monthly or save with an annual plan. Checkout, renewals, and billing are securely managed online.
Most popular
Family
$19.99
per month
$199
per year
Up to 5 approved riders
Approved riders can live at different addresses—more flexibility and more shared value.
Business
$29.99
per month
$299
per year
Up to 10 approved riders
Built for teams, clients, vendors, and repeat transportation needs in every season.
Secure checkout and recurring billing are managed by Chargebee.
Clear reward levels
Every level has a real win.
Status is based on eligible points earned during a rolling 12-month period. Family and Business plans share higher group thresholds.
Bronze
5%
eligible ride savings
Immediate savings
- Individual
- 0–20 pts
- Family / Business
- 0–40 pts
- 5% off eligible rides
- Insider Local Perks
- Exclusive member promotions
- Earn status points
- Deposits waived on eligible rides
- Lost item coordination fee waived
- Price Protection after confirmation
- Savings statements and member portal
Silver
10%
eligible ride savings
Frequent rider value
- Individual
- 21–60 pts
- Family / Business
- 41–120 pts
- Everything included in Bronze
- 10% off eligible rides
- Priority waitlist
- Early-access notices
- 2 Flex Credits per year
- $10 anniversary ride credit upon renewal
Gold
15%
eligible ride savings
VIP-level perks
- Individual
- 61–100 pts
- Family / Business
- 121–200 pts
- Everything included in Silver
- 15% off eligible rides
- 48-hour event access
- 4 Flex Credits per year
- Nonalcoholic beverage package on eligible hourly rides when requested in advance
- 10% merchandise discount
- 1 Guest Savings Pass per membership year
- $25 anniversary ride credit upon renewal
Diamond
20%
eligible ride savings
Premier status
- Individual
- 101+ pts
- Family / Business
- 201+ pts
- Everything included in Gold
- 20% off eligible rides
- Top-priority waitlist
- 72-hour event access
- Limited-edition merchandise gift
- 6 Flex Credits per year
- Nonalcoholic beverage package on eligible hourly rides when requested in advance
- 2 Guest Savings Passes per membership year
- Dedicated membership booking assistance
- $50 anniversary ride credit upon renewal
- Diamond Priority Pass
Benefits that work in real life
More value between rides.
Flex Credit
Waives one eligible change or cancellation fee on a standard point-to-point reservation when notice is provided at least two hours before pickup. It does not cover no-shows, late cancellations, hourly vehicles, specialty vehicles, or expenses already incurred.
Guest Savings Pass
Allows the account owner to share their current percentage discount on one eligible standard ride. The member must book and pay for the reservation.
Anniversary Ride Credit
Issued after a paid annual renewal or 12 consecutive monthly payments. It expires after 60 days and applies only to eligible standard transportation.
Insider Local Perks
Discounts, upgrades, complimentary items, or special access provided by participating Premier Partners. Offers can change throughout the year.
Price Protection
Once confirmed, your quoted member rate does not increase unless the ride changes.
Event notifications
Get advance notice of selected event transportation, specialty availability, and member-only opportunities.
Earn with every paid ride
Points without the guesswork.
Completed, paid reservations under an active membership earn status points automatically. Your portal shows the ride, points, balance, tier, and next threshold.
Open the member portal- Point-to-point one-way
- 1 point
- Point-to-point round trip
- 2 points
- Additional stops
- 0 points
- Hourly SUV
- 3 points
- Limo Bus or Rescue Squad
- 4 points
- Luxury Sprinter or Luxury Shuttle Bus
- 5 points
Save from your first ride.
Join Insider Rewards, choose the membership that fits, and start with 5% savings from day one.
Eligibility, availability, exclusions, and expiration rules apply. Partner offers can change. Membership does not guarantee vehicle availability.